Privacy policy

Aera, provided by Frontline Healthcare Holdings, is committed to protecting your privacy. This policy explains, in plain language, what information we collect, how we use it, and the choices you have. It applies to the aerahealth.us website and the Aera pulmonary rehabilitation program in the United States.

This website vs. the Aera program

This public website (aerahealth.us) is for learning about Aera and getting in touch. It does not collect personal health information. Health-related information is collected only within the Aera program (the app), where you choose to record it as part of your routine. Where this policy describes health-data protections, those apply to the Aera program, not to this website.

Information we collect

From the website, we collect only what you provide when you contact us or request access — your name, email, and optionally your role and a short message. We ask you not to include health information in these fields. If you choose to share health information anyway, we treat it as sensitive, use it only to respond to you, and delete it when it is no longer needed. Within the Aera program, we collect the health-related information you choose to record.

How we use information

We use your information to respond to you, to provide and improve Aera, and — when you choose to share within the program — to support your care team. We do not sell or share your personal information.

How we protect information

Within the Aera program, personal health information is designed to be encrypted in transit and at rest, with access restricted on a least-privilege basis. Aera is being built on a HIPAA-aligned roadmap; these protections apply to the Aera program.

Cookies & tracking

This website uses no advertising cookies and does not track you across other sites.

Retention

We keep personal information only as long as needed for the purposes described here or as required by law, then delete or de-identify it.

Your choices & rights

You control who can see your data within the Aera program, including your care team and family members. Depending on where you live, you may have the right to know, access, correct, or delete the personal information we hold about you, and to opt out of its sale or sharing. We do not sell or share your personal information. California residents have these rights under the CCPA/CPRA. To exercise any right, email privacy@aerahealth.us.

Changes

We may update this policy from time to time and will post the updated version here with a new effective date.

Contact

Questions about this policy? Email privacy@aerahealth.us.